Shipping policy
Shipping Policy
Monthly Shipping Schedule
Petrol Post is a monthly subscription. All orders are shipped together on the 1st of each month.
If you subscribe after the 1st, your order will be included in the following month's shipment.
If your order contains Past Drops, these will normally be shipped together with your next monthly subscription to minimise packaging and shipping.
Estimated Delivery Times
Once your order has been shipped, estimated delivery times are:
| Destination | Estimated Delivery |
|---|---|
| United Kingdom | 2–7 business days |
| Europe | 5–15 business days |
| United States | 5–15 business days |
| Rest of World | 2–6 weeks |
Please note that these are estimates, not guaranteed delivery times.
International Orders
International deliveries may occasionally take longer due to customs processing, local postal services, seasonal demand, weather disruption, or other factors outside of our control.
Although most international orders arrive within the estimated delivery window, delays can occasionally occur.
Tracking
Petrol Post shipments are sent using letter mail and are not individually tracked.
This helps us keep shipping costs low while allowing us to continue offering the subscription at its current price.
My Order Hasn't Arrived
If your order hasn't arrived after the estimated delivery window, please don't worry.
Before contacting us, we recommend allowing:
- United Kingdom: up to 7 business days after dispatch.
- Europe & United States: up to 20 business days after dispatch.
- Rest of World: up to 6 weeks after dispatch.
If your order still hasn't arrived after these timeframes, please contact us at contact@petrolpost.com and we'll be happy to help.
Address Changes
Please ensure your shipping address is correct before the monthly shipping date.
If you need to update your address, contact us before your order has been dispatched. Once an order has been shipped, we're unable to redirect it.
Customs & Import Charges
Most customers will not incur additional charges, but any customs duties, taxes, or import fees imposed by your country are the responsibility of the recipient.
Shipping Updates
If an unusual delay affects a monthly shipment, we'll post an update via our email or Instagram channels to keep members informed.